RundownHQ is a multi-tenant broadcast production management platform built for educational institutions. It brings together rundown building, student assignments, equipment tracking, crew scheduling, and certifications into a single, role-aware workspace.
What is RundownHQ?
RundownHQ simulates the workflow of a professional broadcast station inside a school setting. Instructors manage programs, episodes, and rundowns while students complete story-based assignments inside a structured digital binder. Everything from equipment checkout to crew call sheets is handled in one place.
Platform Overview ScreenshotReplace with a full dashboard screenshot
Understanding the core building blocks of RundownHQ will help you navigate the platform confidently. This page explains Programs, Rundowns, Assignments, and how they relate to one another.
Content Hierarchy
Content in RundownHQ follows a structured hierarchy. Each level feeds into the next:
1
Program
A broadcast program is your top-level show (e.g. "Daily Morning News"). Programs house all seasons, episodes, and rundowns.
2
Season
A season groups episodes together, typically by semester or school year.
3
Episode
A single broadcast recording session. An episode can have one or more rundowns.
4
Rundown
The ordered list of cue items (segments) that make up one show broadcast.
Content Hierarchy DiagramReplace with a visual hierarchy chart
Assignments
An assignment is a story task given to one or more students. Each assignment links to a rundown cue, an event, or stands alone as a general task. Students work through their assignment inside the Assignment Workspace, a tabbed digital binder covering Research, Script, Media, and more.
Equipment
Equipment in RundownHQ is structured in three levels: Items (camera model), Units (individual physical cameras with serial numbers), and Checkouts (who has what unit and when it's due back).
Each physical unit gets its own QR code so students can scan to check out or return gear directly from a mobile browser.
Multi-School Architecture
RundownHQ is multi-tenant — each school's data is fully isolated. Super admins manage the platform across all schools, district admins oversee a group of schools, and school-level admins manage their own users and content.
All teacher access plus template management, grading settings, user management
6
School Admin
Full school control — users, settings, onboarding, all features
Permission levels are cumulative — a level 4 user can do everything a level 1–3 user can do, plus more.
Managing Roles
School admins set user roles from Administration → Users & Teams. You can change a user's security level at any time. Changes take effect on their next page load.
Users & Teams ScreenshotReplace with Users page screenshot
A Program is the top-level container for all of your broadcast content. Think of it as your show — e.g. "Morning News," "Sports Report," or "Documentary Showcase."
Creating a Program
1
Navigate to Programs
From the sidebar, select Management → Programs & Segments.
2
Click "New Program"
Fill in the program name, type (news, sports, documentary, podcast), and description.
3
Add Format Codes
Optionally assign broadcast format codes to indicate the style of content (VO, PKG, LIVE, SOT, etc.).
New Program Modal ScreenshotReplace with the program creation modal
Program Types
RundownHQ supports four program types, each optimized for a different production workflow:
News — traditional linear rundown with anchor reads and packages
Sports — event-driven coverage with game coverage units
Documentary — longer-form story structure with research-heavy binders
Podcast — audio-first with a simplified cue sheet (Assignment / ROS mode)
Podcast-mode programs rename "Assignments" to "Assignment / ROS" in the sidebar automatically.
Seasons group episodes by time period (semester, school year). Episodes represent individual broadcast sessions and hold the rundowns, assignments, and crew for one show.
Creating a Season
Inside a Program, click "Add Season." Give it a name (e.g. "Fall 2025") and a date range. All episodes for that time period live inside this season.
Creating an Episode
Inside a Season, click "Add Episode." Set the air date, episode number, and any notes. The episode becomes the container for your rundown and crew schedule.
Season & Episode View ScreenshotReplace with the programs page showing seasons and episodes
Production Workflow Tracker
Each episode moves through 8 production stages automatically, from Pre-Production through Post-Production. The visual workflow tracker shows your team exactly where each episode stands on a winding path visualization.
Production Workflow Tracker VideoReplace with walkthrough of the 8-stage tracker
A reusable library of stories, banked assignments, backup segments, and stock footage. Save material once and find it again for another show.
Save material from Assignments
In Assignments, choose Add New Assignment or Edit, select Add to Can, choose the applicable labels, and save. You can apply more than one label. The Can library does not create assignments.
Choose labels
Evergreen: material relevant beyond the current news cycle.
Banked assignments / segments: work held for a future episode.
Buffer / Contingency: options for a gap or last-minute change.
Library / Stock footage: reference material or footage for reuse.
Browse and organize
Open Production Can from the sidebar or Assignments. Search titles and descriptions, filter by label, and preview the source before using it. Edit labels to organize material. Removing an item from the Can removes its library labels, not the source assignment or its existing uses.
Use material in a show or episode
Rundown: open Rundowns, choose a show, then Build Show → Production Can. Select material and add/reorder it in the show. This retains the original assignment reference.
Episode planning: in Producer Review, choose Add from Can, select a destination episode and source material. This creates a linked draft assignment; the original stays reusable in the Can. Review and approve the new draft through the normal workflow.
Check readiness and access
Saved in the Can does not mean ready to air. Labels do not change assignment status, approve scripts or media, or automatically schedule a broadcast. Check facts, dates, rights, runtime, script, and media with your producer before use. Program and season restrictions still apply.
Access depends on your school account permissions. If you cannot see the Can or an action, ask your teacher or school administrator. Students should work with an authorized producer rather than assume library access grants approval authority.
The Rundown Builder is a unified 5-step wizard that takes you from initial setup all the way to a live broadcast in a single workspace. No jumping between pages.
The 5-Step Wizard
1
Setup
Name the rundown, set the air date and duration, and choose the program/episode it belongs to.
2
Build Show
Add cue items — VO, PKG, LIVE, Anchor Intro, etc. Drag to reorder. Assign talent to each cue.
3
Crew
Assign production crew roles for this rundown (director, camera ops, floor manager, etc.).
4
Review
See a full preview of the cue sheet and crew schedule before finalizing.
5
Go Live
Launch the Live Control panel with a timer, teleprompter, and video manager.
Rundown Builder Walkthrough VideoReplace with full wizard walkthrough
Rapid Rundown
Need a teleprompter rundown on the fly? Use Content → Rapid Rundown to create a standalone prompter script that's independent of any program or episode.
The Cue Sheet is the professional-grade, column-separated view of a rundown. It mirrors how real broadcast studios display show structure during production.
Cue Sheet Columns
Each row in the cue sheet represents one segment of the show and displays:
Cue # — the sequential number of this item
Format Code — colored badge (VO, PKG, LIVE, SOT, etc.)
Slug — the short identifier for this story
Talent — the assigned anchor or reporter
Duration — estimated time for this cue
Back Time — calculated back-timing
Script — expandable script content inline
Cue Sheet View ScreenshotReplace with a full cue sheet screenshot
Assignments are the core unit of student work in RundownHQ. Teachers create them, students complete them, and they link directly to rundown cues, events, or exist as standalone tasks.
How to Create an Assignment
1
Go to Assignments
Navigate to Management → Assignments from the sidebar.
2
Click "New Assignment"
Choose the type (story, technical, event coverage), set the due date, and select the assigned student(s).
3
Link to a Program (Optional)
Attach the assignment to a specific rundown cue or event. This links student work directly to your broadcast.
4
Set a Format Code
Assign a broadcast format (VO, PKG, SOT) to the assignment so students know the expected deliverable style.
New Assignment Modal ScreenshotReplace with assignment creation modal
Assignments not linked to a program appear in the General (Non-Program) group on the Assignments page.
The Assignment Workspace is a student's digital binder — a progressive disclosure workflow with tabbed sections for developing a story from idea to broadcast-ready package.
Workspace Tabs
Research
Story background, sources, and notes
Script
Full broadcast script with teleprompter formatting
Media
Upload photos and B-roll tied to the assignment
Video Plan
Shot list and production checklist via smart templates
Equipment
Checkout gear directly from inside the workspace
Feedback
Teacher comments and section approvals
Section Approval Workflow
Each tab in the workspace goes through a status lifecycle: Draft → Submitted → Approved (or Revision Requested). Teachers review section by section, leave inline feedback, and approve before the student moves forward. Notifications are sent at each stage change.
Assignment Workspace WalkthroughReplace with student workspace video
RundownHQ includes a teacher-configurable rubric grading system with categories, milestones, and auto-awarded points — all aligned to real broadcast production standards.
Grading Workflow
1
Open Grade Assignments
Navigate to Administration → Grade Assignments.
2
Select the Assignment
Review the student's workspace sections, then click "Grade."
3
Apply Rubric
Score each rubric category. Milestones within categories can auto-award points when marked complete.
4
Submit Grade
Finalize the grade. The student receives a notification and can see their score and feedback.
Grading Interface ScreenshotReplace with grading page screenshot
Configure your rubric categories and milestones under Administration → Grading & Badges (Enterprise plan required).
The Story Ideas system lets students pitch story concepts to their instructor through a structured 3-tab submission form. Approved pitches can be converted directly into assignments with one click.
For newsroom-wide pitch planning, publication dates, editorial tasks, and appointments, see the Editorial Calendar guide.
Submitting a Story Pitch
Students click "Submit a Story Idea" from the Assignments page. The form walks through three tabs: the story concept, suggested sources, and the proposed format. Once submitted, the teacher sees it in their review queue.
Reviewing Pitches
Teachers open the pitch from the Assignments page and can Approve, request Revisions, or Decline. Approved pitches can be instantly converted to a full assignment, pre-filled with the pitch details.
Story Pitch Form ScreenshotReplace with the pitch submission modal
Use the Editorial Calendar to develop story pitches, plan publication targets, coordinate newsroom tasks, and keep interviews and shoots organized.
The Editorial Calendar's home view is called Dashboard. The separate Command Center link returns to RundownHQ's app-wide workspace gateway.
Open the Editorial Calendar
From the Command Center, choose Editorial Calendar. The newsroom Dashboard links to the Idea Inbox, planned stories, production tasks, and appointments. Use the Editorial Calendar sidebar to switch between those work areas.
Pitch and review stories
1
Write a useful pitch
Choose New pitch and add a working headline, reporting question, purpose, potential sources, visual or interview ideas, and a proposed format. Include source details when you have them.
2
Save a draft or submit it
Save a draft while you are still developing the idea, or submit it for newsroom review. Keep the pitch focused on what is new, why the audience should care, and how the story could be reported.
3
Check the Idea Inbox
Use the inbox and its status filters to follow drafts, submitted pitches, items in review, approved ideas, and ideas that were not selected. Respond to feedback from your teacher or lead producer.
Follow the newsroom plan
Editorial calendar: Review planned stories, target publication dates, teams, and story status. A target publication date is a planning goal, not a promise that a story will air.
My tasks: Open work assigned to you, check its story context and deadline, update your progress, and share a note with your producer when plans change or you need help.
Story workspace: Use the task and story workspace for next steps, interviews, notes, assets, and updates connected to the story.
Appointments: Check scheduled interviews, shoots, and newsroom check-ins. Ask your teacher or lead producer if an appointment needs to change.
Students can develop pitches and complete work assigned to them. Teachers and authorized lead producers manage newsroom planning and decide whether a pitch moves into the Editorial Calendar or the separate Assignment-to-Air workflow. Approval in the Idea Inbox does not by itself approve a story to publish or air.
The Equipment Catalog is where you define all the types of gear your program owns — cameras, tripods, microphones, lights, and more. Each item in the catalog can have multiple physical units.
Adding Catalog Items
1
Open Equipment
From the sidebar go to Management → Equipment, then select the Catalog tab.
2
Click "Add Item"
Enter the item name, category, brand/model, purchase date, and cost. Upload a photo of the equipment.
3
Add Physical Units
For each item, add one or more physical units with serial numbers, condition, and asset tags.
Equipment Catalog ScreenshotReplace with catalog view screenshot
Each physical piece of equipment is tracked as a Unit. Every unit gets a unique QR code that students scan to check out or return gear without needing to log in to the full app.
Unit Fields
Serial Number — unique manufacturer serial
Asset Tag — your school's internal tag number
Condition — Excellent, Good, Fair, Damaged, Under Repair
Purchase Date & Cost — for asset tracking
Notes — any additional context
Printing QR Codes
From the Physical Units tab, click the QR Code icon on any unit to view and print its QR code. Print and affix it to the physical item. Students then scan it with any smartphone camera to start a checkout or return.
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RundownHQ tracks every piece of equipment from the moment it leaves the shelf to the moment it's returned, including condition changes and overdue alerts.
Checking Out Equipment
1
From an Assignment
Students click the Equipment tab in their Assignment Workspace and select items needed for their story.
2
From the Equipment Desk
Teachers and managers can check out gear from the Equipment Desk on behalf of any student.
3
Via QR Code Scan
Scan a unit's QR code on any smartphone to go directly to the checkout/return page — no login required.
Overdue Tracking
Units not returned by their due date are automatically highlighted in red on the Equipment Desk. Teachers can send reminder notifications directly from the overdue row.
Checkout Flow VideoReplace with checkout walkthrough video
Mobile Scan Sessions let teachers or managers conduct a batch scan workflow from a smartphone — inventory the room, check out multiple items at once, or process a class-wide return in minutes.
Scan Session Modes
Inventory
Scan all units to verify what's in the room and update conditions
Checkout
Scan multiple units rapidly to check them all out to one student
Check-in
Process returns in bulk — scan each item as it comes back in
Start a scan session from the Equipment Desk by tapping the mobile scan icon. Works on any modern smartphone browser — no app download needed.
Mobile Scan Session VideoReplace with mobile scan session demo
The Event Planning Desk is your central hub for managing all media coverage events — games, performances, meetings, press conferences. View them in Calendar, Planning Board, or Sports view.
Three Views
Calendar View
Month/week calendar with color-coded events by type
Planning Board
Kanban board — events move through planning stages
Sports View
Optimized for game coverage with opponent, venue, and coverage status
Event Planning Desk ScreenshotReplace with the desk calendar/board view
Coverage Plans define how your team will cover a specific event. They bundle the deliverable types, roles required, and equipment needed into Coverage Units that auto-generate assignments.
Coverage Units
A Coverage Unit is a first-class production block. For example, a "Game Day Package" unit might require: one reporter (PKG deliverable), one camera operator, and one tripod + camera kit. When you add that unit to an event, RundownHQ auto-generates the corresponding assignments and equipment reservations.
Interview field sheets for coverage units are accessible on a public tablet-friendly page — no login needed for field crews.
Coverage Plan Builder ScreenshotReplace with coverage plan modal
Each event has its own dedicated workspace — a deep management hub with 8 tabs covering every aspect of event production from planning to post-event wrap-up.
Event Workspace Tabs
Overview — event details, status, and key info
Coverage Units — manage all coverage blocks and their assignments
Assignments — all auto-generated and manual assignments for this event
Equipment — gear reserved for this event
Crew — crew assignments for event coverage
Media — uploaded photos and footage from the event
Notes — internal producer notes
Rundown — link to or create a rundown for the event broadcast
Event Workspace ScreenshotReplace with event workspace 8-tab view
Crew Scheduling connects the right people to each rundown. Build multiple named schedules per rundown, drag-and-drop crew into roles, and send call sheet notifications — all within the Rundown Builder's Crew step.
Crew Roles
Crew roles are defined in your Production Crew Templates (under Administration). Common roles include Director, Floor Manager, Technical Director, Camera 1/2/3, Audio Operator, Graphics, and Teleprompter Operator.
Sending Call Sheets
Once the crew schedule is finalized, click "Send Call Sheet" to notify all assigned crew members via in-app notification. A printable version of the call sheet is also available for posting in the studio.
Crew Schedule ScreenshotReplace with crew scheduling view
Smart Video Production Templates provide pre-built shot lists, production checklists, and suggested B-roll guidance for 8 industry-standard video formats. Every new school account gets these templates automatically.
Included Templates
News Package (PKG)
Voice Over (VO)
Live Shot
Sound On Tape (SOT) / Interview
Sports Game Coverage
Documentary Segment
Social Media Short
Studio Anchor Read
Using Templates in Assignments
Students open the Video Plan tab of their Assignment Workspace, select a template, and a dynamic production form appears — pre-populated with the shot list, timing guide, and checklist for that format. Teachers can customize templates under Administration → Template Hub.
Production Templates VideoReplace with template selection walkthrough
A Call Sheet is the printable crew schedule for a rundown — listing each crew member, their role, report time, and location. RundownHQ generates these automatically from the crew schedule.
Generating a Call Sheet
From the Crew step of the Rundown Builder (or the Crew tab of an event), click "Print Call Sheet." A formatted, print-ready page opens with all crew assignments, the rundown schedule, and production notes.
Call sheet notifications are sent automatically to all assigned crew members when you click "Send Call Sheet" in the Rundown Builder.
Call Sheet Print ViewReplace with printable call sheet screenshot
The Broadcast Production Management (BPM) Certification is RundownHQ's DOE-aligned credentialing system. Students earn credentials by progressing through 5 role-based levels, culminating in a capstone project.
Certification Overview
The BPM Certification aligns with Department of Education standards for career and technical education (CTE) programs. Each level builds on the last, advancing from basic production awareness to executive producer-level skills.
Level 1 — Production Associate
Foundational broadcast knowledge and basic operations
Level 2 — Production Technician
Technical equipment operation and crew roles
Level 3 — Producer
Rundown creation, story management, and direction
Level 4 — Senior Producer
Program management, event coverage, and leadership
Level 5 — Executive Producer
Capstone project demonstrating mastery of the full production workflow
BPM Certification is available on the Enterprise plan. Public credential verification pages are available to share with colleges and employers.
Students track their certification journey from their personal My Certification page. Teachers manage and validate progress from the Certification Console.
Student View
Students see their current level, completed rubric requirements, pending capstone tasks, and a progress bar toward the next level. When all requirements for a level are met, they submit for instructor review.
Teacher Console
The Certification Console shows all students' progress across all 5 levels. Teachers can approve level advancements, leave feedback, and trigger the issuance of a digital credential badge.
Public Verification
Each issued credential has a unique verification URL. Students share this link with colleges, employers, or programs. The public verification page confirms the holder's name, school, level, and issue date.
My Certification Page ScreenshotReplace with student certification view
School admins manage all users from a single page — inviting new members, setting roles, deactivating accounts, and organizing users into teams for crew scheduling.
Inviting Users
1
Go to Users & Teams
Navigate to Administration → Users & Teams from the sidebar.
2
Click "Invite User"
Enter their email address and select their permission level. They'll receive an email invitation.
3
They Accept
The invited user clicks the link, sets their password, and lands in your school's workspace.
For existing students using school Google Workspace accounts, configure their primary address in Student Google login email and follow the Student Google Sign-In guide. This does not replace their roster record or change their permission level. Super Admins preparing a new school should follow Administrative Setup & Welcome Emails.
Users & Teams Page ScreenshotReplace with users management page
School admins customize their RundownHQ environment from the Settings section — configuring school details, notification preferences, grading systems, and feature flags.
School Profile
Set your school name, logo, contact information, and time zone. This information appears on call sheets, certifications, and exported documents.
Notifications
Configure which events trigger in-app notifications for your users — assignment due dates, section approvals, crew call sheets, equipment overdue alerts, and certification updates.
Plan & Feature Access
Your active plan (Standard, Premium, or Enterprise) controls which features are available. Premium adds Command Center and advanced event coverage; Enterprise adds BPM Certification, advanced rubric grading, and district integration.
Upgrading your plan activates features instantly. Downgrading will disable plan-gated features at the start of your next billing cycle — no data is deleted.
RundownHQ supports a three-tier hierarchy — RundownHQ Platform → Districts → Schools. District admins oversee a group of schools, monitor certification trends, and manage shared configuration across their schools.
District Portal
District admins have access to the District Portal — a dedicated dashboard showing an overview of all schools in their district, user counts, certification progress, and plan statuses. From here they can also push shared global grading configurations down to member schools.
Global Grading Config
Districts can define a standardized grading configuration (rubric types and milestone structures) and allow member schools to adopt it. Schools can opt-in to the district config or maintain their own.
District Portal ScreenshotReplace with district overview dashboard
Coordinate a full production’s people, places, work, and budget—from the initial brief to delivery and evaluation.
Create and define a project
Open Production Projects after signing in to your school workspace and create a project.
Choose the production type: video, live broadcast, documentary, commercial/promotional, podcast/audio, live event, or film/short-form.
Complete the Project Brief with objectives, audience, scope, and deliverables. Use Pre-Production to plan the schedule, equipment, permissions, risks, and shot requirements.
Use the phase’s save controls for planning notes. Continue through Budget, Crew & Resources, Production, Post-Production, Delivery, and Evaluation as the work progresses.
A production project has its own lifecycle and budget. It is not the same as an event coverage plan or a story assignment. Use the Event Planning Desk for event segments and coverage planning; use Production Projects for a complete production.
Connect people and locations
Crew & Resources: assign named people to production roles, record planned/invited/confirmed/declined status, and capture call dates, call times, wrap times, and responsibilities.
Locations: add candidate production locations, addresses, scouting ownership and dates, access status, and readiness notes.
Link tasks and budget lines to the crew assignments and locations they depend on so responsibility and cost stay connected.
Manage tasks and schedules
Create tasks with owners, start/due dates, subtasks, dependencies, and recurrence settings. Keep task status current using To Do, In Progress, Blocked, and Done. Record dependency relationships explicitly rather than leaving them only in planning notes.
Open Production Management and select the project to review the same work in different views:
Kanban: review work by task status.
Gantt: compare dated task spans and owners; tasks without dates appear as unscheduled work.
Timeline: review dated work in order.
Calendar: see scheduled work by date.
Review and close the production
Record production issues, editing plans, delivery information, and evaluation notes. Review task completion, deliverables, and recorded actual costs before closing the project. Project and workflow actions follow your school’s permissions.
Organize costs into categories and add budget lines for the resources your production needs. Give each line a clear description and an estimated amount.
Where relevant, link a budget line to its crew assignment or location. Update lines as the plan changes and use the budget form’s save action to apply each change.
Record an actual amount when the cost is known. Leave actual cost blank when it has not been recorded—blank is not the same as zero.
Use reusable budget templates
Authorized administrators can manage production-type categories and example items in Budget Templates. Use these as a starting structure, then review the project’s real requirements and amounts. Templates do not replace estimating the resources needed for a specific production.
Understand estimates and actuals
Estimated: the total of the project’s estimated budget lines.
Actual recorded: the total of lines with an actual cost entered.
Variance: estimated minus actual, calculated only for lines with a recorded actual. A positive value means those lines are under their estimate; a negative value means they are over.
An incomplete actual-cost total is not the final production cost. Review unrecorded lines before evaluating the budget.
Prepare the client proposal
Complete the project’s brief, resources, schedule, and budget first.
Open Production Proposals and select the project. Review the factual sections drawn from its plan.
Edit the client-facing narrative as needed and enter the proposed quoted price separately from the internal cost estimate. Narrative edits do not rewrite the source project plan.
Preview the school-branded proposal and use the print control for a client copy. Check the school identity, deliverables, schedule, and quoted price before sharing.
Internal production costs and the client’s quoted price are different decisions. The printed client proposal keeps internal costs out of the client copy. Proposal preparation does not automatically mean client approval or payment.
Enable student Google login and enter the approved managed Google Workspace domains, one per line or comma-separated. Include applicable primary and secondary district domains; consumer Gmail domains and wildcards are not allowed.
Save the student login settings. Your district’s Google Workspace administrator may need to trust or allow the OAuth app.
In Users & Teams, edit each existing student and enter their Student Google login email. Use the student’s primary school Google sign-in address, not an alias.
This feature is for student accounts (level 2). Google sign-in does not create a new RundownHQ user, promote a student, or change staff roles. Each primary Google address must map to one student account.
How students sign in
Open the school login page and enter the primary Google address configured on the student’s RundownHQ account.
Select Continue with school Google account, then choose that same school-managed account in Google.
After successful verification, return to the normal school workspace. The account’s existing student permissions still apply.
Troubleshoot and revoke a binding
If sign-in cannot complete, ask the school administrator to check that the school is active, student Google login is enabled, the correct managed domains are allowed, and the rostered student account is active with the exact primary address configured. Archived or purged students cannot use this login.
The Google identity is bound at first successful sign-in. If that identity must be replaced, an authorized school administrator uses Revoke Google binding in Users & Teams before changing the configured email or role. Revocation retains the configured email; review it before allowing another sign-in.
Google sign-in is not a Drive connection
Student Google sign-in verifies identity only. It does not authorize the student’s personal or district Drive, and it does not connect their files. Student-visible Drive operations continue through the school’s teacher/administrator-configured Drive connection. Staff and Super Admin sign-in remain separate.
Super Admins prepare school access, review a personalized welcome message, and explicitly deliver administrator credentials after setup.
Prepare and activate the school
Sign in as a Super Admin and open the school’s Client Setup & Configuration screen from Registrations.
Review global seeds. Seed global data if needed, then verify it. Review company initialization and use Initialize Company Defaults where needed for segments, teams, and storage.
Ensure the school has been approved and activated. Add any setup notes, then use Complete Setup & Enable Onboarding once global seeds are verified.
School administrators manage their school’s users, student Google settings, and permissions after access is established. School staff do not inherit Super Admin setup authority.
Generate administrator credentials
In Admin User Access, review the administrator’s email, name, and username. If no administrator exists, choose Generate Admin User & Password. For an existing account, Generate New Temporary Password asks for confirmation before replacing its current password. An inactive administrator must be reactivated before a new welcome password can be generated.
Resetting an existing password affects that administrator’s access. The generated password is available only in the current page session, not saved in browser storage. Reloading the page requires a new, confirmed reset before previewing or sending. The administrator must change the temporary password at first sign-in.
Preview and send a test
Choose Preview Welcome Email. Review the recipient, administrator and school names, temporary password, login instructions, training information, and security notice.
For a test, enter an inbox you control and choose Send Test Email. Confirm the warning that the copy includes real temporary credentials.
The test subject starts with [TEST]. Preview and test copies are available before school setup is complete; real administrator delivery is not.
Send the welcome email
After the school is active and setup is complete, choose Send Welcome Email and confirm the administrator’s displayed address. Delivery uses the school administrator’s stored account email—not the test address. Generating another password clears the prior preview, and the server rejects stale credentials.
The subject is Welcome to RundownHQ — Your Account Is Ready. The supplied welcome template links to http://rundownhq.app and explains approximately three hours of administrator/instructor onboarding, in one session or split across two. Completing setup keeps this page open so the current credentials remain available for the welcome workflow.
Welcome emails are not sent automatically when an account is generated, a school is approved, or setup completes. If the mail provider rejects a message, the screen reports an error rather than a successful send; check the address and mail configuration before retrying.
The preview and both email copies contain a temporary password. Share them only with the intended administrator or a trusted test inbox.